What is your return policy?
We will be more than happy to accept a return within 30 days of the purchase date. Products must be returned in the same condition they were received. The Products must be in brand new, unworn condition, with its original packaging and shipped back in a poly bag or cardboard shipping box. Any products not sent back in said condition will be returned to the customer.
Return shipping costs are the customer's responsibility. A $5.00 label fee will be deducted from your refund if a label is provided by us. Please note that customers who purchase multiple sizes of the same product are eligible for free returns.
When will I receive my refund?
Once a return item is received please allow 3-5 business days for us to process your return and issue you a refund.
Please allow an additional 5-7 business days for your financial institution to post the refund to your account.
What is your policy on exchanges?
We would like to make the exchange process as quick and easy as possible for all of our customers. For the best service and selections, please order your replacement item(s) online or call us at (646) 308-1754 if you need more assistance. .
What should I do if I receive a defective item?
Please contact our Customer Service representatives via phone (646)-308-1754 and we will be more than happy to assist you with any defective product returns.